Worry: shopping process is simple and convenient, Yong Yao mall to provide the most convenient shopping model;

 

        Rest assured: high-quality product protection, so that customers buy the rest assured that the use of peace of mind;

 

        Heart: high quality, the price, so that customers get the benefits of cost-effective;

 

        Shuxin: intimate, warm throughout the sale of return service;

 

        Happy: to provide customers with a warm shopping environment, Yong Yiu for your sincere service;

 

        "Five heart level" service commitment:

 

        One avoid: resolutely avoid the user for the same question dial the second call.

 

        Two guarantees: must ensure that the commitment (reservation) timely service in place, must ensure that service satisfaction rate of 100%.

 

        Three leaks: a leak to record customer calls; a leak to solve customer problems; a leak to track the results of the problem. Do not miss a question, do not miss a detail.

 

        Four elements: work to take the initiative; care should be sincere; response to fast; service to be thoughtful.

 

        Five in place: a sense of service in place; service ideas in place; service technology in place; service management in place; service spread in place.